Always On The Go!

FAQ's

We get a lot of calls where people ask many of the same questions. We’ve compiled those questions, and the answers here.

Frequently Asked Questions


What does aircraft charter mean?

When you charter an aircraft with Go Aviation, you are renting the pilots and the plane. Operational control of the flight is retained by Go Aviation. This allows customers to bypass scheduled airline service and travel when and where they want without the hassle of exercising operational control themselves. Learn more about the process by reading our Charter Guide.


Where does Go Aviation fly?

While we focus mainly on the northeast, however, Go Aviation can fly into any of the approximately 5,000 airports in the United States. Flying into and out of of airports closer to your home and destination can help save valuable time compared to commuting to-and-from major airline hubs.


How safe is chartering an aircraft?

Private aviation companies, like Go Aviation, are subject to many of the same stringent safety standards as commercial airlines. We operate under the rules and regulations of the Federal Aviation Administration (FAA). The policies and procedures followed by Go Aviation are usually above and beyond what is legally required. For example, Go Aviation has a dynamic Safety Management System (SMS), frequently reviews pilot performance, and has its own in-house maintenance team. We do this to ensure your safety and the safety of others.


How far in advance do i have to book my flight?

Go Aviation is available 24/7, and can book a flight with minimal notice. To ensure aircraft availability, we recommend you plan your trip with us at least one week in advance. If we’re not available to handle your flight, we can work with one of over 500 affiliated charter operators to get you going.


will there be other customers on my flight?

One of the most sought-after benefits of chartering an aircraft is selecting who will be on your flight. When you book a charter, you reserve the entire aircraft and are completely in charge of who travels with you.


Can I bring my pet with me?

Go Aviation allows small pets on all of our aircraft, although some operators may require animals to be in a kennel. If you intend to bring your pets with you, please let your booking agent know when you request your quote. Additional cleaning fees may apply if your pet makes a mess while onboard the airplane.


Who will operate the aircraft i am flying on?

We will always try to fly our customers on aircraft operated by Go Aviation under the authority of our air carrier certificate. In the event that our aircraft are not available or suitable for your mission, we will find an affiliated operator in our extensive network of FAA-certified part 135 charter operators to conduct the flight for you. We will never put you on an aircraft that is not operated by a certified FAA air carrier.


Who owns the aircraft i will be flying on?

Although some aircraft are owned by charter companies, most private aircraft are owned by businesses or individuals who only use the aircraft occasionally. Chartering the aircraft allows owners to offset some of the expenses associated with aircraft ownership.


I need to transport cargo. Can your aircraft accommodate that?

Yes! We frequently work with individuals and businesses to handle cargo shipments. We can work with your team to develop a pickup and dropoff plan, configure the aircraft so that it meets your size requirements, and provide trained crewmembers that can help with loading and unloading. We operate aircraft that are capable of operating into and out of many smaller airports throughout the United States, getting you closer to the point of delivery than many other operators can.

For more information about cargo aircraft charters, see here.